Refund Policy

Last updated: April 29, 2026

We want you to be happy with your purchase. If Atom isn't working for you, we offer a 7-day money-back guarantee.

7-DAY MONEY-BACK GUARANTEE

You may request a full refund within 7 days of your purchase date for any reason. No questions asked.

HOW TO REQUEST A REFUND

To request a refund, email hey@davey.design with:

  • Your purchase email address
  • Your order number (if available)
  • A brief reason for the refund (optional but helpful)

Refunds are typically processed within 2-3 business days. The refund will be issued to your original payment method.

WHAT HAPPENS AFTER A REFUND

Once your refund is processed:

  • Your license will be deactivated
  • You will no longer have access to updates or support
  • You should uninstall the software

REFUNDS AFTER 7 DAYS

We generally do not offer refunds after the 7-day window. However, if you're experiencing technical issues or have extenuating circumstances, contact us at hey@davey.design. We'll do our best to help.

ANNUAL UPDATE FEES

If you purchase an annual update extension, the same 7-day refund policy applies. After 7 days, update fees are non-refundable.

CHARGEBACKS

If you file a chargeback or dispute instead of requesting a refund through us, your license may be suspended while the dispute is reviewed.

Please contact us first at hey@davey.design if you have any payment concerns.

AI PROVIDER COSTS

Atom uses Codex through your OpenAI setup, Claude Code through your Anthropic account, or a model provider you configure through OpenCode. We cannot refund charges from those providers, OpenRouter, or other third-party services. Those costs are between you and the provider.

QUESTIONS

If you have any questions about our refund policy, please contact us at hey@davey.design.